Terms & Conditions

Terms & Conditions

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OVERVIEW
This website is operated by Vintique Jewellery LTD. Throughout the site, the terms “we”, “us” and “our” refer to Vintique Jewellery LTD.
By accessing or using any part of the site, you agree to be bound by these Terms of Service.

SECTION 1 – GENERAL CONDITIONS

Vintique Jewellery LTD is registered at:
27 Old Gloucester Street
London
WC1N 3AX

Company House Company No:11550299

We reserve the right to refuse service to anyone for any reason at any time. Your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

SECTION 2 – RETURNS
If you are not completely happy with your purchase (for any reason) we will accept returns provided the following conditions are met:
i. The item must be returned in the same condition it was received by you.
ii. For UK customers, you notify us of your intention to return via email and return the item, as described in our return instructions, to our returns PO box via Royal Mail recorded delivery within 30 days of receipt.

All UK returns must be sent via Royal Mail Signed For to our PO box:

Vintique Jewellery

PO Box 615

Sevenoaks

Kent

TN13 9TS

iii. For international customers, you notify us of your intention to return via email and return the item, as described in our international return instructions within 30 days of receipt.
iv. Any taxes/customs duties will be deducted from the return amount.
v. Refunds will be payed via the original payment mechanism.


SECTION 3 – PRODUCTS

i. We make every effort to ensure the product descriptions and pricing are as accurate as possible. If you are not entirely satisfied then please contact us to arrange a return and refund.
ii. Unless clearly stated items are not reproductions and are in good condition.
iii. In the event of genuine mistakes we reserve the right to modify the pricing and/or product descriptions at any time.
iv. Product reservations are available at our sole discretion – if you fail to contact us with payment details by the agreed date the product(s) may be offered to other potential clients.
v. Certain items may be advertised elsewhere and may be withdrawn at any time.
vi. Items subject to return or exchange only according to our Returns Policy.
vii. We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
viii. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We shall not be liable to you or to any third-party for any modification or price change.

SECTION 4 – Shipping

United Kingdom (UK) – Free Shipping
United States (US) – Free Shipping
Canada – Free Shipping
Belgium, France, Germany, Ireland, Spain, Portugal – Free Shipping
Other Countries – Flat Rate (£15)

 

SECTION 5 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

i. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
ii. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
iii. For more detail, please review our Returns Policy.

SECTION 6 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 7– ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times etc. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the website, should be taken to indicate that all information in the website has been modified or updated.

SECTION 8 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 9 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 10 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with English law.